FAQ

🛠 Frequently Asked Questions (FAQ)

1. Q: How do I place an order?

A:
A) Register an account and log in to our store.
B) Browse and add your desired items to cart.
C) Enter your shipping details, choose a payment method, and complete checkout.
D) Once payment is received, we’ll process and ship your order within 2–4 business days, and email you the tracking number.
E) Delivery takes 7–25 business days depending on your location.


2. Q: Do you offer free shipping?

A: Yes! Standard shipping is completely free worldwide.


3. Q: Can I track my order?

A: Absolutely. Once your order ships, you’ll receive a tracking number via email.


4. Q: What payment methods do you accept?

A: We accept major credit cards, including Visa, Mastercard, American Express, and JCB.


5. Q: Do you ship to my country?

A: Yes, we ship worldwide.
Your order will be delivered to your door by courier.
Note: For remote areas, please contact customer service for confirmation.


6. Q: What are the available shipping options?

A:

  • Standard Shipping:
    Free | 1–2 days processing + 18–30 business days delivery

  • Fast Shipping:
    €9.99 | 1–2 days processing + 10–18 business days delivery

  • Express Shipping:
    €24.99 | 1–2 days processing + 7–15 business days delivery


7. Q: Will I be charged tax or customs fees?

A:

  • EU Countries: VAT is included in your order at checkout.

  • Non-EU Countries: We don’t charge tax at checkout.
    However, your local customs office may apply duties, taxes, or other fees upon import.
    These are your responsibility and are usually collected by the delivery courier.

If you need assistance, feel free to contact us by email.


📌 Important Notice:

This site is operated by passionate football fans.
We offer unbranded, fan-inspired jerseys that are similar in style to those worn by popular clubs and national teams, but we are not affiliated with any official team, player, or organization.

We respect all intellectual property rights.
Our intention is not to infringe on any trademarks, logos, or copyrights.
If any content or product on this website is believed to infringe upon your rights, please contact us at [your email], and we will promptly investigate and remove it if necessary.